dbt99 Responsible Gaming

Playing Responsibly Is Our Priority

dbt99 is committed to providing a safe, fair, and transparent gaming environment for all players across Bangladesh. We believe gaming is a genuine leisure activity when kept in balance with the rest of daily life. When it stops being enjoyable, we want to be the first place you turn for help.

Responsible gaming at dbt99 is not just a policy page — it is built into how the platform operates. Every player has immediate access to account management tools designed to keep gaming within healthy boundaries. These tools are free, instant, and available any time through our support team.

21+ Age Requirement — No Exceptions

dbt99 strictly prohibits anyone under the age of 21 from registering or playing on the platform. This is enforced through mandatory KYC age verification on every account. Players must provide valid government-issued identification before any withdrawal is processed or before a bonus is credited to their account.

dbt99 recognises that Bangladesh has a large young mobile-first population. We take the responsibility of protecting young people from real-money gambling seriously. Any player who registers by misrepresenting their age will have their account immediately closed and all funds forfeited.

Setting Deposit Limits to Stay in Control

Deposit limits are one of the most practical responsible gaming tools on dbt99. They let you decide in advance the maximum amount you are comfortable depositing over a set period, preventing impulsive overspending during extended sessions. Three limit types are available:

To set or adjust deposit limits, email [email protected] from your registered contact with your preferred limit type and amount. Reductions apply with no delay.

Taking a Break: Self-Exclusion Options

If you feel that gaming is negatively affecting your life and you need time away from dbt99, you can request a self-exclusion at any time. During a self-exclusion your account is fully locked — no logins, no deposits, no bets, no bonus claims. Available durations are:

• 30-day exclusion — a short cooling-off period to reassess your gaming habits without a long-term commitment.
• 90-day exclusion — a medium-term break for players who recognise a more persistent pattern of problematic play.
• 180-day exclusion — a six-month break for players who need an extended period away from real-money gaming.
• Permanent exclusion — for players who wish to close their dbt99 account for good. This action is irreversible under any circumstances.

To activate a self-exclusion, email [email protected] from your registered contact, stating your registered mobile number and the exclusion duration you are requesting. Requests are processed within two hours.

Time-Out Periods and Reality Check Reminders

A time-out is a shorter, flexible pause from gaming — typically between 24 hours and 30 days — designed for players who need a break but are not ready for a full self-exclusion. During a time-out your account is suspended: no logins, no deposits, no betting. Unlike permanent exclusion, a time-out account can be reactivated by written request after the period ends, subject to the mandatory 24-hour reflection window.

Reality check reminders are in-session alerts that appear while you are actively playing. You can configure these at 30-minute, one-hour, or two-hour intervals. Each alert shows your current session length and total amount wagered, helping you stay aware of your activity without disrupting your session unnecessarily.

Recognising the Signs of Problem Gambling

Problem gambling can develop gradually and is not always easy to spot in yourself. The following are common warning signs. If several of these apply to you, it is time to use one of dbt99's responsible gaming tools or speak with a support professional:

Protecting Young People in Your Household

If you share a device with younger family members in Dhaka, Chittagong, Sylhet, Rajshahi, or anywhere across Bangladesh, we strongly recommend taking steps to prevent unauthorised access to dbt99 by anyone under 21. Keep your login credentials private, never save your password on shared devices, and log out fully after every session.

dbt99 does not direct any marketing, advertising, or promotional content toward individuals under 21. Our game imagery, bonus promotions, and platform communications are designed exclusively for adults. If you believe any dbt99 communication has been received by a minor, report it to [email protected] immediately.

What to Do If Gambling Becomes a Problem

If you believe that gambling has become a problem for you or someone you care about, the most important thing is to seek help promptly. dbt99's support team is available 24 hours a day, 7 days a week — including all Bangladeshi public holidays such as Eid, Victory Day (December 16), and Independence Day (March 26). Our team can immediately apply a self-exclusion, set a deposit limit, or help you understand all available tools.

Beyond contacting dbt99 directly, we encourage any player struggling with gambling-related issues to speak openly with trusted family members, a doctor, or a community counsellor in Dhaka, Khulna, Barisal, or anywhere else in Bangladesh. Open conversations about gambling problems reduce stigma and lead to better outcomes.

Tips for Keeping Gaming Fun and Balanced

The great majority of dbt99 players across Bangladesh enjoy gaming as a leisure activity without any negative consequences. These simple habits help keep gaming in its proper place — entertainment, not a necessity:

• Set a fixed gaming budget before each session and only use money already set aside for entertainment, separate from household essentials like rent and food.
• Decide on a time limit before you start playing and stick to it. Use your phone timer or dbt99's reality check alerts to stay on track.
• Never gamble when you are stressed, upset, or under financial pressure. These states impair judgment and sharply increase the risk of chasing losses.
• Take regular breaks during sessions — get up, stretch, have some water, and step away from the screen. Even short breaks noticeably improve decision quality.
• Treat any winnings as a bonus, not expected income. Never make financial plans based on gambling outcomes — results are random and past wins do not predict future ones.

Gaming is most enjoyable when it is one part of a balanced lifestyle. If gaming is crowding out sport, family time, or social activities with friends in Mymensingh, Rangpur, Cox's Bazar, or anywhere in Bangladesh — that is a signal worth taking seriously.